Refund policy

Return & Refund Policy

We follow European Union consumer protection rules:

• Right of Withdrawal: Customers in the EU may cancel and return their order within 14 days of receiving it, without giving any reason.
• Condition: Items must be returned unused, in their original condition, and in the sealed plastic bag they were delivered in. Books that have been removed from their plastic bag cannot be returned.
• Exceptions: Digital products (such as e-books or downloads) are non-refundable once the download or access has started. By purchasing a digital product, you agree to waive your 14-day withdrawal right.
• Process: To start a return, contact us at info@advayamedia.shop. Return shipping costs are your responsibility. Refunds are issued within 14 days of receiving the returned item, using the original payment method.